Q&A
Questions and Answers
Frequently Asked Questions
Due to customization reasons, we cannot confirm on the pricing for your specific product on this website, please click the "contact us" buttons and send us a detailed email about your requirements (such as: your desired quantity of the packaging, which model, and which capacity, logo printing techniques and so on), and our sales employees will respond and send you a quote as soon as possible. Thank you for your patience.
We keep some stocks in warehouse for hot sale items, please leave us a message to get stock list if needed.
Normally we have two selling way as below:
*For stock items,goods are ready to ship and MOQ is 100 pcs, we support logo printing, but don't support any color customization.
*For customization items,it takes around 30days for production and MOQ is 3000 pcs and above,we support any color customization and logo printing as requested.
We provide 2 or 3 existing samples for free but shipping paid by buyer.
If need samples with requested color and logo printing,we charge 120USD sample fee for customization, which is refundable after formal order.
Yes, we can customize packaging boxes for MOQ of more than 100 pcs.
We suppot TT bank transfer and Alibaba ensured payment.
Full payment needed for ready-to-ship products.
50% deposit, and 50% balance cleared before shipment for custom products.
Delivery time is normally around 7-10 days by Air, 35-40 days by Sea.
We can provide DDP service, please let us know which country you are located.
Please feel free to send us an email (address: Sengmi@seng-mi.com) if you have any other questions , or send us an inquiry by clicking the buttons on the top and bottom area on our website.